Marble sinks are heavy natural stone pieces, so packaging and handling matter. Before shipment, each sink is inspected, protected and prepared with reinforced packaging suitable for international delivery of stone goods.
Delivery timing depends on product availability, custom preparation, destination country and carrier scheduling. Tracking details are shared after shipment when available. Please inspect the package as soon as it arrives and keep the packaging until the sink has been checked.
If you notice visible damage, contact us within 48 hours with photos of the outside packaging, shipping label and product. These details help us review the issue with the carrier and respond faster.